Refund Policy

I, as an independent contractor/freelancer/software consultant and as the website ankurpandya.info, mentioning 'our' refund policy as below.

 

You may ask for a refund at any time for any funds that you have paid into your Bank Account except if the amount to refund relates to a Milestone Payment or relates to fees or charges payable to us.

 

If the amount the client has asked to refund relates to:

(1) a Milestone Payment, the Dispute Resolution Process may be followed; or

(2) our fees and charges, the process set out in the Clause "Disputes with Us" must be followed.

 

If we agree to the refund, the funds will be received by the client via the same payment method(s) that the client used to make the original payment to us.

 

We may refund funds to Clients irrespective of whether a Client has requested funds be refunded if:

(1) we are required by law or consider that we are required by law to do so;

(2) we determine that refunding funds to the Client will avoid any dispute or an increase in our costs;

(3) we refund funds to the Client in accordance with any refund policy specified by us from time to time;

(4) we find out that the original payment made by the Client is fraudulent;

(5) the Client made a duplicate payment in error; or

(6) we consider, in our sole opinion, that it is likely that the refund of funds is necessary to avoid a credit card chargeback.

 

You can request a refund by using our customer support website or emailing us at ankurgecr@gmail.com. Once you have made a milestone payment, you expressly agree to use the dispute resolution process in this agreement, expressly agree to be bound by its ruling and expressly agree not to initiate any chargeback request with your card issuer.

 

If you initiate any chargeback request or other "Request for Information" or similar process, you expressly agree and consent to us to share any and all information in relation to your agreement of these terms and conditions, in order to defeat any such chargeback request.

 

If you have already initiated a chargeback request with your credit card issuer, you must not request a refund of funds by contacting us and must not seek double recovery.

 

If we reasonably determine, having considered all the relevant circumstances, that you have made an excessive or unreasonable number of requests to refund funds back to you or chargebacks, we may suspend, limit or close your Project.